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Please tell us the details of your inquiry. A member of our support team will get back to you as soon as possible.

Please tell us whether the issue is occurring on iPhone or an Android device (e.g. Samsung, LG, HTC, Sony). Thank you!

Are you using an iPhone? Please tell us, which iOS version is running on it. You can find that information within your iPhone's settings

Are you using an Android smartphone? Please tell us which Android version is running on it. You can find the information in your phone's settings.

Please tell us, which version of the FAMILO app you're using. You can find the information by opening the app, then opening Menu -> Help -> About us.

Please fill in which smartphone model you are using.

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